SN Solutions respects the privacy of its clients and website users. This Privacy Policy explains what personal data we collect, how we process it, and what rights you have regarding the protection of your data.
The data controller is SN Solutions. You can contact us at: [email protected]
Definitions
Controller – SN Solutions, providing web development, online store, and SEO services.
User – a natural person visiting the website or using the Controller's services.
GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data.
Personal Data – any information enabling the identification of a natural person (e.g., name, surname, email address, phone number).
What Data Do We Collect?
We collect only data necessary to provide our services and communicate with clients:
Data provided in the contact form:
Full name
Email address
Phone number (optional)
Company name (optional)
Message content
Automatically collected data:
IP address
Browser type
Time spent on the site
Visited pages
For What Purpose Do We Process Data?
We process your personal data for the following purposes:
Query Handling – responding to messages sent through the contact form (Art. 6(1)(b) GDPR)
Contract Fulfillment – performance of contracts for web development, online store, or SEO services (Art. 6(1)(b) GDPR)
Marketing – conducting marketing activities and commercial communication (Art. 6(1)(a) GDPR – with consent)
Analytics – analyzing site traffic to improve functionality (legitimate interest – Art. 6(1)(f) GDPR)
Archiving – fulfilling legal obligations arising from tax and accounting regulations (Art. 6(1)(c) GDPR)
Sharing Personal Data
Your personal data may be shared with the following entities:
Hosting Service Providers – to ensure website operation
Email Service Providers – for sending emails (e.g., Resend)
Analytics Tool Providers – for analyzing site traffic (e.g., Google Analytics, if used)
Authorized Entities – state authorities, when required by law
How Long Do We Retain Data?
We retain personal data for the period necessary to achieve the purposes for which it was collected:
Contact Form – until a response is provided or consent is withdrawn
Contracts – for the duration of the contract and in accordance with legal requirements (min. 5 years for accounting purposes)
Marketing – until consent is withdrawn or an objection is raised
Analytics Data – for a maximum period of 26 months
Your Rights
Under GDPR, you have the following rights:
Right of Access – you can obtain information about what data we process about you
Right to Rectification – you can correct incorrect or incomplete data
Right to Erasure – you can request deletion of your data ("right to be forgotten")
Right to Restriction of Processing – you can request that we suspend processing of your data
Right to Data Portability – you can receive your data in a structured format
Right to Object – you can object to data processing for marketing purposes
Right to Withdraw Consent – you can withdraw consent for data processing at any time
Right to Lodge a Complaint – you have the right to file a complaint with the supervisory authority
Our website uses cookies for the following purposes:
Ensuring proper website operation
Remembering user preferences
Analyzing site traffic
You can change cookie settings in your browser at any time. Disabling cookies may limit site functionality.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or modification. We use SSL encryption, secure servers, and regular backups.
Changes to Privacy Policy
We reserve the right to make changes to this Privacy Policy. We will inform you of any significant changes by posting appropriate information on the website or via email.
Contact
If you have any questions regarding this Privacy Policy or how we process your personal data, contact us: